E-commerce platform maintenance and management

The operation of an e-commerce platform involves many details. We provide a full range of maintenance and management services to ensure the stability of the system and the smoothness of operation, including platform backend management, order processing and customer service coordination.

Product listing and update

We are responsible for product listing, delisting, description updates, and other operations. When new products are launched or seasonal products need to be switched, we will handle product information updates instantly and provide accurate and attractive descriptions for each product.

Activity tracking and settings

Most e-commerce platforms often hold online events, and the planning of festivals and schedules is key to the operation of e-commerce platforms. We will cooperate with the activities planned by the e-commerce platform according to customer needs. Ensure that activities and schedules can be launched on the platform.

Brand vision and interface design

(Extra charge)

The presentation of brand image on e-commerce platforms is very important. We provide professional visual design services to ensure that websites, product pages, event pages, etc. have a consistent and attractive brand image, allowing consumers to have a good experience when browsing the platform.

Dedicated consulting services

Our performance-based operation service also provides dedicated consultants to communicate with customers at any time, adjust operation strategies according to current sales status and needs, and ensure rapid response to market changes. Everything from Martceh, AI, and blockchain technology introduction can be done for customers.

User behavior data analysis

Through data analysis, we can gain a deeper understanding of consumers’ behavior patterns and purchasing habits. The performance-based operation service will provide customers with accurate sales and marketing suggestions based on the platform's data analysis results, thereby further improving conversion rates. We will analyze product sales, user traffic sources, conversion funnels, etc., identify possible optimization directions, and provide specific action plans.

Suggestions for optimizing sales performance

We will provide comprehensive optimization suggestions based on the analysis results, including product pricing strategies, promotional designs, packaging solutions, etc., to ensure the competitiveness of the products in the market. We will also adjust subsequent marketing strategies based on monthly sales data to ensure that each activity or promotion can achieve the best results.

Social media and advertising management

(Marketing expenses are not included)

Social media and digital advertising have become the key to driving sales. We will assist clients in planning social media content and placing digital advertisements based on the characteristics of the target audience to ensure optimal brand exposure and event promotion effects. Whether it is ATL, BTL, inbound, outbound, or importing Matech tools, we can fully assist you.